Our experienced and state of the art Authorised Service Centre & Authorised Accessory Retail operator providing a complete facility for many well known inernational brands.
Our services include:
Call Centre Support
- Lo-call number facility
- Service-Monday to Friday 9am to 5.30pm
- Tracking from error report to completion
In House Repair
- Initial inspection by highly trained & experienced engineers
- Replace or repair recommendation report
- In House Repair
Returns & Credit Process
- Assessment of faulty unit by engineer
- Authorisation request for replacement where appropriate
Sophisticated Tracking
- Initial call logging
- Collection-link to courier
- Examination and logging of report
- Completion and delivery tracking
- Performance reporting for supplier
Spare Parts & Accessories
- Storage of spare parts to ensure efficient repair and turnaround times
- Ordering service provided for spare parts
- Accessory retailing